New Patient

We are excited to get you Back to Health . . . Back to Life.® We have provided the following billing, insurance and first visit information for your convenience. For questions, please contact the billing office 801-747-3702. 

Accepted Insurances

We accept most insurance plans. We are preferred providers with the following plans; however, this is not a complete list. Please call your insurance company to learn if we are in network on your plan, to learn your physical therapy benefits, co-pays and/or co-insurance.

• Aetna
• Altius
• Auto related accident
• Blue Cross Blue Shield
• Champus
• Cigna
• DMBA
• GEHA
• Healthwise
• Humana
• Federal Blue Cross
• Valuecare
• Medicare (including all Medicare Advantage Plans)
• Medicaid/Healthy U/Molina
• PEHP
• United Health Care
• University Health Care
• Western Rehab Health Network
• Beachstreet
• Blue Net
• EBMS Educators Mutual (EMI)
• First Health
• Mail Handlers
• PHCS
• WISE
• Worker’s Comp Plans
• Tricare/Triwest

Know Your Insurance Benefits

Because you are ultimately responsible for your account regardless of insurance coverage, we highly recommend that you contact your insurance provider directly to learn your physical therapy benefits. Our office will provide you with an insurance benefit worksheet that will list your physical/occupational therapy benefits as they were quoted to us. Remember, benefits quoted are not a guarantee of payment. 

Billing and Insurance Information

Our billing office is located within our Murray clinic building. If you have any questions regarding your account, we would be happy to assist you. Our billing office hours are 8am – 5pm Monday through Friday. The direct billing office number is 801 747-3702.

Bill Pay Online

You can now pay your bill at any time online. Go to online bill pay now. 

New Patient Forms and Pre-Registration

Please click the following link to access our new patient form and fill it out completely before submission. A Financial Policy and HIPAA Notification will need to be signed in person at your scheduled appointment. 

You are welcome to fax your completed forms to one of the following fax numbers. Please bring your completed forms with you to your first visit, even if you have faxed them in.

Bountiful Fax: 801-928-2882
Draper Fax: 801-501-8360
Murray Fax: 801-261-5942
Salt Lake City Fax: 801-364-1242

What is Direct Access to Physical Therapy?

Utah law supports the patients’ right to choose their own physical therapist, regardless of physician recommendations. 

Please consider us Your Physical Therapy Clinic. As a comprehensive therapy company, we cover the full spectrum of rehabilitation services. You can be assured that you will receive the same expertise with every condition we treat. We are happy to offer convenient options for your physical therapy program with our four clinic locations and extended hours of service.

Please check with your insurance company prior to your visit to learn if your plan requires a physician referral for physical or occupational therapy. 

What to Expect During your First Visit

It takes roughly 10-15 minutes to process a new patient’s paperwork. A patient advocate will meet with you to review your estimated health insurance benefits. This is why we ask you to come early. Please bring insurance card(s), photo ID and prescription from your referring doctor (if applicable).